FAQS

Q: How long does shipping take?
A: Standard delivery takes between 12 to 20 business days, depending on your location and customs processing times.

Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on all orders over $150 USD. For orders under $150, a flat shipping fee of $9.88 USD applies.

Q: Can I track my order?
A: Absolutely. Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your package’s journey.

Q: What if I receive a damaged or incorrect item?
A: We sincerely apologize for any inconvenience. Please contact us within 7 days of receiving your order with photos of the issue, and we’ll work with you to resolve it as quickly as possible.

Q: Do you accept returns?
A: Yes, we accept returns within 30 days of delivery for eligible items. Please review our Return Policy for full details.

Q: How do I know my size?
A: Each product page includes a detailed size chart. We recommend measuring yourself and comparing your measurements to the chart before placing your order.

Q: Are your products true to size?
A: Our clothing is generally true to size, but fit may vary slightly by style. Please refer to customer reviews and the size guide for the best fit.

Q: What payment methods do you accept?
A: We accept all major credit cards,and other secure payment options at checkout.