SHIPPING POLICY

We’re pleased to offer worldwide shipping! Here’s what you need to know about our shipping process:

Processing Time:
Orders are typically processed and shipped within 1–3 business days after payment confirmation.

Shipping Times:
Standard international delivery takes approximately 12 to 20 business days. Please note that delivery times may vary due to customs clearance, holidays, or unforeseen delays.

Shipping Costs:

  • Free shipping on all orders over $150 USD.
  • For orders under $150 USD, a flat shipping fee of $9.88 USD applies.

Tracking Your Order:
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your package’s status. Please allow 24–48 hours for tracking information to update.

Customs & Duties:
International orders may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in our shipping fees. We recommend checking with your local customs office for more information.

Undeliverable Packages:
If a package is returned to us due to an incorrect address or failed delivery attempts, we’ll contact you to arrange reshipment (additional fees may apply) or issue a refund minus the original shipping cost.

Lost Packages:
If your tracking shows “delivered” but you haven’t received your package, please check with neighbors or your local post office. If it’s still missing, contact us within 7 days so we can investigate.