RETURN POLICY

We want you to love your purchase! If for any reason you’re not completely satisfied, we offer a hassle-free return policy.

Eligibility:

  • Items must be returned within 30 days of the delivery date.
  • Products must be unworn, unwashed, and in their original condition with all tags attached.
  • Final sale items, underwear, and swimwear are not eligible for return unless defective.

How to Return:

  1. Email us at happy@rislay.com with your order number and reason for return.
  2. Once approved, we’ll provide you with return instructions.
  3. Ship the item(s) back to us at your own expense (return shipping is not refunded unless the item is defective or incorrect).

Refunds:

  • Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 5–10 business days.
  • Please note that original shipping fees are non-refundable.

Exchanges:
We currently do not offer direct exchanges. If you’d like a different size or style, please return the original item and place a new order.

Damaged or Incorrect Items:
If you receive a damaged or wrong item, please contact us within 7 days of delivery with photos, and we’ll send a replacement or issue a full refund at no cost to you.